What To Look For In An AC Repairmen - Precision Air Beaufort SC

No one thinks about their HVAC service technicians until the AC goes out, then we all tend to expect 5-star service at half the price without any complaining or waiting. We know this isn’t the reality when we experience HVAC problems, but what do we need to look for in an AC Repairmen? Does it really make that much of a difference?

Short answer. Yes.

First and foremost you should develop a relationship with a good HVAC company so when a problem occurs you don’t have to go searching. There are several things you can look for when choosing an HVAC company to take care of your air conditioning systems. An HVAC system can be a sizable investment, costing upwards of $10,000-25,000. Therefore they need to be properly taken care of, diagnosed if something is wrong, and replaced with the right kind of unit if it dies out. The AC repairmen is, therefore, the “doctor” who diagnoses and takes care of your investment.

1. Reputation: A company’s reputation is extremely important, and it may not be as easy as it sounds to find their reputation. A big company with a big name doesn’t always mean quality. Ask yourselves the question, does the HVAC company have a reputation for quick fixes that result in more future repairs? Do they have the reputation of being honest? The best way to find out a companies reputation is to look at their Google rating, do they have 5 stars? Also, look at what customers are saying on social media. Ask around town and see who’s name keeps coming up in conversation. Advertising alone doesn’t mean the company has a good reputation. A big name doesn’t mean a good reputation, always check out the reputation more carefully.
2. Quality Service: Making sure that your HVAC company has demonstrated technical ability to make appropriate system diagnosis and repairs are important. It will not only affect the life cycle of your system but it will also save you money in the long run. Demonstrated technical ability will result in quality service. If you hear your HVAC man saying, “I don’t know what the problem is, but let me know if it happens again”, then he may not know or care what the problem is. Look for a company that seeks to find a solution and cares about your comfort over the long term.
3. Communication: There are not many people who understand their HVAC systems and there is nothing worse than when a company gives an estimate or high repair quote without fully explaining it. Look for a company that makes sure you understand what is going on. They don’t have to explain the intricacies of barometric pressure, but they should care how you understand the charges and the reason for them.

These are just a few things to look out for. Don’t just assume your HVAC knows what they are doing and are being upright and honest. Look for a good reputation, quality service, and communication.

At Precision Air HVAC, we only work with superstar service techs. Our team is is a group of honest employees who focus on their craft. Each and every customer is taken seriously and cared for.

If you have a problem with your air conditioner or need an estimate on a new system, let us know, our team will be happy to serve you.

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